Support

Accounts are by invitation. Your campaign manager sends an invitation to your email. Open the link, choose a password, then sign in to the app with that email and password. The link works for 7 days; if it has expired, ask for a new one.

Your campaign sends you a link to Blockwalk.io on the App Store. Open it on your iPhone or iPad and tap Get. Blockwalk.io doesn't show up in App Store search, so use the link.

On the sign-in screen, tap Forgot password? and enter your email. The reset link arrives within a few minutes, works once, and expires after 24 hours. Check your spam folder if it doesn't arrive.

Volunteers see only the sections a manager has assigned to them. Ask your campaign manager to assign you one, then pull down on My Sections to refresh.

Yes. While you have signal, the app saves your sections' walk lists and maps on your phone. Visits you record with no signal are kept on the phone and sent when signal returns; the bar at the top shows how many are waiting. Before heading out, open My Sections on Wi-Fi for a minute. App Settings shows whether all your sections are saved.

Open the house again from the walk list or the map within 24 hours and you'll edit that visit instead of recording a new one. After 24 hours, ask a campaign manager to change it.

To show where you are on the map and which house is nearest. Your location stays on your phone. If you say no, the maps still work without the blue dot.

In the app, open App Settings (the gear on My Sections) and choose Delete my account. Send anything waiting first: the app warns you if visits haven't been sent. You can also email us to ask. The privacy policy explains what is deleted and what stays with the campaign.